PRIVACY POLICY

PRIVACY POLICY

Marketing & Media Lab LLC is committed to maintaining the accuracy, confidentiality, and security of your personal information. We have established privacy practices to govern how we collect, use, store, and protect customer information.

Marketing & Media Lab LLC does not sell, rent, or distribute customer personal information to third parties for their marketing or promotional purposes. Your privacy is important to us.

This Privacy Policy applies to information collected or submitted through the Marketing & Media Lab LLC website, forms, and related services.

The types of personal information we may collect include:

Name

Email address

Phone number

Information voluntarily provided through our website forms or communications

We use the information you provide to deliver requested services and communications, including CRM and automation services, website development services, customer support, responding to inquiries, appointment reminders, service updates, follow-up communications, and promotional offers when you have provided the appropriate consent.

We do not use or share personally identifiable information provided to us online in ways unrelated to the purposes described in this Privacy Policy without providing an appropriate opportunity to opt out where required.

ANALYTICS INFORMATION

We may collect basic website and usage information to understand how visitors interact with our website and services and to improve website performance and user experience.

Information may include pages visited, browser or device information, interactions with the website, and other technical information associated with website usage.

Where analytics information is collected, we may use it in aggregate form to better understand website traffic and improve our services.

COOKIES INFORMATION

When you visit our website, we may use cookies or similar technologies. Cookies are small text files stored on your device that can help identify your browser, remember preferences, and improve your experience on our website.

Cookies may provide information about how you use our website, including pages viewed, links clicked, and other website interactions.

A persistent cookie may remain on your device after you close your browser and may be recognized during subsequent visits. A session cookie is temporary and generally disappears after you close your browser.

You may configure your browser to refuse cookies or notify you when a cookie is being sent. Please note that certain website features may not function properly if cookies are disabled.

SMS MESSAGING POLICY

By providing your phone number and voluntarily opting in through a separate SMS consent checkbox on our website form at https://marketingmedialab.com/, you consent to receive recurring SMS/text messages from Marketing & Media Lab LLC.

The SMS consent checkbox is optional, is not pre-selected, and is not required to submit the website form.

SMS messages may include:

Follow-up communications regarding information or services you requested

Customer service and support communications

Appointment reminders

Service-related updates and notifications

Promotional offers and marketing communications

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP, contact us at [email protected], or call 971-570-9006.

Consent to receive SMS messages is not a condition of purchase.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

We may use service providers that assist us in operating our communications and messaging services, including HighLevel/LeadConnector. These service providers may process information only as necessary to provide services on our behalf and are not authorized by us to use SMS opt-in information for their own marketing or promotional purposes.

DATA SECURITY AND HANDLING

We take reasonable and appropriate measures to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

Personal information is accessible only to authorized personnel and service providers who require access to perform legitimate business functions or provide requested services.

We use reasonable administrative, technical, and organizational safeguards to protect the information we collect. However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

If you wish to request access to, correction of, or deletion of your personal information, please contact us using the information provided below.

CHILDREN'S PRIVACY

Our services are intended for adults and are not directed to children under the age of 18.

We do not knowingly collect personal information from children under 18. If we become aware that personal information from a child under 18 has been collected, we will take reasonable steps to delete that information.

YOUR COMMUNICATION CHOICES

If you no longer wish to receive communications from Marketing & Media Lab LLC, you may contact us using the information below.

For SMS communications, you may opt out at any time by replying STOP. For assistance with SMS messages, reply HELP.

Opting out of SMS communications does not prevent you from contacting us or using our services through other available methods.

CONTACT US

Marketing & Media Lab LLC
2455 NW Nicolai St, Suite B
Portland, OR 97210
United States

Email: [email protected]
Phone: 971-570-9006
Website: https://marketingmedialab.com/

PRIVACY POLICY UPDATES

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable requirements. Any updated version will be posted on this website with the revised effective date.

Effective Date: August 13, 2026